Services
Joe Hall Roofing, Inc. Offers Unsurpassed Service
Roof Inspections | Insurance Claim Help
Roof Inspections
Not every roofer can give you the quality roof you deserve. Not inspecting your roof for looming problems can result in spending unnecessary money. Whether you are certain of the integrity of your roof, we advise getting your roof inspected so that we can take care of your problems before they start. Some problems exist based on the original construction, but others come with age. We offer free inspections. We want you to know about your roof and your roofing options. Call 817-274-6777 for a free estimate. Click here to see 'Roofs Gone Bad.'
Storm Damage
I need emergency repairs and I am concerned about the damage done to my home. What should I do?
If your roof is leaking, call us. We will perform emergency repairs to get you dry and keep you dry until permanent repairs can be completed. If you are concerned about possible damage to your roof, call us; we will schedule an inspection for you. We don’t want you stressed or anxious.
What should I do after emergency storm repairs?
You have time; be patient. The Texas Department of Insurance Statue of Limitations states that you have two years to get storm damages repaired through your homeowner’s insurance.
Should I wait to make a decision about my roof?
We advise that you should. A hasty decision about roofing can be very expensive and create undue stress. Too many people rush into quick roofing decisions. They fall prey to opportunity chasers that are more interested in making a fast buck than taking care of you. Please call us or come into our showroom. We can advise you on how to spot a shady roofer.
A big storm can damage thousands of roofs. It can take months, even years, for all the damage to be repaired. Responsible roofers like Joe Hall Roofing, Inc. have quality roofing processes that cannot be rushed. The most important task is to have a quality new roof or quality repairs when the repair process is finished.
Joe Hall Roofing has worked many big storms over the last few decades, and we know what it takes to get work done right. We are a large company with big crews, but we still can only get work done so fast, while staying within the proven processes that produce quality roofing.
Insurance Claim Help
1. Some very good reasons to wait for Joe Hall Roofing, Inc.
2. Watch out for sales people pushing you for a quick decision
3. Beware of insurance work hustlers
4. Make sure you evaluate "impact-resistant roofing" to stop the hail damage cycle
Most homeowner's policies allow you $500 - $1000 for emergency work. You can rest assured that you can solve your immediate problem without being pushed into a re-roofing decision by a professional storm chaser who might be better at talking you into a bad purchase than solving your roofing problems.
You, the homeowner, have a period of two years under the Texas Department of Insurance statute of limitations to address the claimed value for storm damage. There are really no pressing reasons that require you to make a hasty decision. Take your time and understand what you are getting into before proceeding.
Roofing companies like Joe Hall Roofing, Inc. have a system for creating quality roofing. We are a very busy roofing company and have a lot of customers. When hail strikes, the demand for roofing repairs jumps way up. We begin to concentrate immediately on getting clients and customers the emergency repairs that they need. Your request for roofing repairs enters our automated tracking system as soon as you call in. Your job will be slated for inspection. As quickly as possible, a sales person will inspect your roof and prepare an estimate and deliver it by the means you requested, either by email, fax or postal service.
We have a system of procedures to ensure that all work we do meets our very high-quality standards. We cannot rush roofing work. We cannot and will not rush the process, because our quality will suffer.
You should be careful with companies that are “ready to go to work” on your home. Why aren't they busy? Did they just get into the roofing business because they saw an opportunity to make some money? Are they professional storm chasers who have just arrived in town to take advantage of the business opportunity? Where is their history of previously satisfied customers?
You should ask yourself, “Why do they have so much free time? Why are they able to get started tomorrow? Are they watching out for their own interests?” You don't want to deal with someone calling themselves a roofer with whom quality is an afterthought. You don’t want to deal with someone who is simply interested in acquiring your business, getting your check and getting on down the road.
1. Some very good reasons to wait for Joe Hall Roofing, Inc.
We have over 30 years experience in the Tarrant County roofing industry. We have been a good community neighbor for four generations’ worth of Halls, working and building the future of North Texas. We have dealt with storm damage many times. We understand the process and how to take care of our customers.
We have a big footprint in North Texas on a two-acre lot on Highway 303 in Arlington. We are highly visible and easily found by all our customers. No chance for fly-by-night here. In fact, we are getting ready to invest in new buildings, which will be the groundwork for success in the next 25 years.
We have experienced crews who have been with us for many years. They have seen every type of problem and situation on a roof and can handle it in stride. They take pride in every roof they complete. We are proud of our award-winning crews. We will not be hiring temporary labor and giving them on-the-job training on your roof.
Our sales people are dedicated to delivering value to our customers. Our sales people are not paid on a commission basis. They do prosper from profit-sharing, and profits come from being successful and building long-term relationships.
Our sales people will not be rushing you into bad decisions before you have all the facts. Instead, our sales people lay out your options, giving you the pros and cons of any option. We make sure that you get a roof that will perform well, or we will not put it on. We will not sell you what you want if it does not meet your needs. This one sale is less important than the long-term relationship. We feel a fully informed buyer will choose Joe Hall Roofing, Inc., because we represent the best combination of service, commitment, and price in the marketplace.
We are very knowledgeable about roofing. In fact, we have a training facility for continued education classes for builders, architects and home inspectors, when they want to be more informed about roofing. We are teachers at the local and the state level. To put it simply, we know what we are doing on your roof.
We are active in several industry associations dedicated to improving the quality of roofing services. We are members in the North Texas Roofing Contractors Association, the Roofing Contractors of Texas and the Midwest Roofing Contractors Association. We belong because we know it helps our industry provide better service to customers as a whole and maintain our own focus on what is critical to success in the marketplace.
We are also very active participants in strengthening the fiber of our local community. We are active in Rotary International and several organizations whose mission it is to meet special needs in our community, our state and in the world at large.
We know we will not be able to serve everyone, but everyone at Joe Hall Roofing, Inc. believes that we are worth the wait. We are dedicated to our customers having a very satisfactory experience with Joe Hall Roofing, Inc. It shows. We have thousands of happy customers who don't call anyone else. Please have a look at our testimonials.
2. Watch out for sales people pushing you for a quick decision.
There will be roofers at your door ready to help immediately. They will be pushing you to make decisions, telling you that they will have to move on to the next project unless you say yes right now.
You certainly do not want to sign a contract that is an "assignment of benefits" to your roofing contractor.
Our advice is to just say, "No, thanks." We suggest you simply say, "No, thanks; I don't have to be in a hurry. I want someone who is ready to help me get a sound and reliable roof and not someone trying to push me to an immediate decision." You can also say, "I will talk to you next year." Watch their reaction.
Listen to what they are saying and ask the questions. "Are they watching out for my interests, or are they pressuring me to make a quick decision to make a sale?"
We hope you are really comfortable saying NO. You don't have to make a rash decision, and you do need all the information available to make a right decision. You can always call Joe Hall Roofing, Inc. to understand what your best options are for your unique situation.
Are they paying people to put up signs in the yards of your neighbors? Are they knocking on your door offering services the morning after a storm? Are they puffing up how big a claim they can get you from your insurance company?
The roofing industry is full of fast talkers and smooth operators who can negotiate an insurance claim. This does not mean they can complete a quality roof. Most roofing companies claim to be local, but they only last a year or so until they move on to the next big storm in another part of the country, leaving their customers without reliable warranties.
3. Beware of insurance work hustlers.
While wearing the disguise of watching out for homeowner's interests, insurance work roofers have been pulling the wool over customers’ eyes by asking for what is known as assignment of benefits. The offer usually comes as a knock on the door. Rarely will you be subjected to this sales tactic if you have called a reputable company for an estimate.
The scenario starts as a knock on the door, accompanied by a well-spoken and compelling offer to get you a new roof fully paid by your homeowner's insurance company. After a discussion about the roof, the "solicitor" asks the owner to sign a simple looking document, telling you that it is not a contract (which is technically correct) but it is, for all practical purposes, a power of attorney allowing the "solicitor" to make all decisions and receive all proceeds in relation to your property insurance claim.
Even if you have signed, you are protected through Senate Bill 127. The Public Insurance Adjuster Law (SB127 of the 78th Legislative Session) became effective on June 11, 2003. Article 21.07-5 Section 3 (a) requires that: "A person may not act as a public insurance adjuster in this state or hold himself or herself out to be a public insurance adjuster in this state, unless the person holds a license or certificate issued by the commissioner under Section 5, 15, or 16 of this article." Please refer to the full Senate Bill 127.
Storms bring out the best and worst in people. Crafty people watching out for their own interests will always gather after a storm and be ready to take advantage of owners who are overly anxious about getting storm damage repaired. Be aware of any solicitation at your door and evaluate it by how you feel that party is watching out for your interests. Storm damage can be traumatic, but being taken for a ride by insurance hustlers hurts even worse. Take your time to make decisions. Verify who will be working on your roof. Make sure they have a history in your community for quality roofing, not just being nice and friendly. Always remember, Joe Hall Roofing, Inc. is here to help you understand the facts and cut through the confusion. Feel free to call us any time you have a question.
What should you look for in a contract?
Look your contract over very carefully and make sure you get a clear understanding of every part of the contract before you sign. You don't have to be in a hurry, and don't let anyone push you into a decision. The more detail the better. Sizes, quantities, detailed work specifications. All are an important indicator of intentions. Only sign a contract if it has a specific written price.
4. Make sure you evaluate "impact-resistant roofing"
Impact-resistant roofing greatly reduces your vulnerability to damaging hail. You can virtually stop the hail damage cycle with impact-resistant roofing. This can vary from 1% to 2% of the value of the coverage. Some homeowners have a $1000 deductible; some have less.
How old is your existing roofing, and how do homeowners handle depreciation of your roofing materials?
This can be critical to the adjustment you receive when you need a new roof. Make sure there are no such surprises in your homeowner’s coverage.
Typically, depreciation is a recoverable expenditure if you spend all of the allocated funds. If you do not perform the level of work specified by the insurance company, the amount of depreciation will remain with the insurance company.
Just remember, roofers are not all the same. Many will sell you a solution that is good for them and not good for you. There are a myriad of ways to create future roofing problems. You don't want this experience. Pick out a quality contractor and eliminate roofing stress from your future.
We are always ready to help with questions. Look around our site. We have gathered many resources intended to make our community smarter shoppers for roofing work. If you ever have questions, feel free to contact us by email or by phone to get answers. You may not choose Joe Hall Roofing, Inc., but we want the best for you. Educate yourself before making such an important decision.
